Thunderhead Wins Contract With Unitrin’s Property and Casualty Companies | Business Wire

IRVINE, Calif.–(BUSINESS WIRE)–Thunderhead, recognized innovators in document automation and

multi-channel communications solutions, today announced that its

platform has been selected by the property and casualty insurance

companies of Unitrin, Inc. (NYSE: UTR) to power sophisticated customer

correspondence and insurance policy production.

The property and casualty insurance group of Unitrin, Inc. is made up of

Kemper¹ and Unitrin Specialty, which sell personal lines and

commercial auto insurance through a network of independent agents, and

Unitrin Direct, which sells personal auto and homeowners insurance

directly to consumers. The group represents 72% of Unitrin’s $2.4

billion of annual insurance premiums.

According to Brice Garcia, Director of Policy Systems for Unitrin

Services Group, the Thunderhead NOW platform will enable the company to

consolidate the forms infrastructure for its three property and casualty

segments. “Thunderhead offers flexible, standards-based technology with

broad functionality. Its ability to work with ACORD XML made the

solution an easy choice for us and we look forward to completing the

implementation,” he said.

ACORD XML standards allow data to be exchanged seamlessly across

applications and businesses, increasing efficiency and enabling

insurance and financial services firms to communicate electronically

with agents, brokers and other data partners in the industry.

As part of the implementation, Thunderhead NOW will be integrated with

Unitrin’s Enterprise Service Bus in support of its Service Oriented

Architecture. This integration will facilitate the communication between

Thunderhead NOW and other critical business applications like Unitrin’s

Enterprise Content Management (ECM) software.

By implementing Thunderhead, Unitrin expects to significantly reduce

operational costs through streamlined business processes, Garcia added.

Empowering its business users to manage form modifications will enable

Unitrin to reduce demand on its technical resources, gain faster time to

market and adapt more easily to regulatory changes.

“We are delighted that Unitrin has selected Thunderhead NOW as its

customer correspondence solution,” said Thunderhead CEO Glen Manchester.

“With this solution, Unitrin will be able to better personalize customer

communications across all delivery channels to provide a truly

differentiated experience for its customers.”

“Unitrin is a great example of how Thunderhead customers directly

benefit from Thunderhead’s XML-based architecture and broad support for

open standards,” Manchester added. “Thunderhead’s innovative, open

design enables us to readily support important industry standards, like

ACORD XML, and to seamlessly integrate with our customers’

service-oriented architectures.”

About Unitrin

Unitrin, Inc. is one of the nation’s leading financial services

providers. The Unitrin

family of companies specializes in property and casualty insurance

and life and health insurance for individuals, families and small

businesses.

About Thunderhead

Thunderhead is the leading provider of enterprise solutions for the

production of highly personalized, multi-channel communications.

Thunderhead’s innovative platform, Thunderhead NOW, empowers business

users to own the end-to-end process of creating and maintaining customer

communications and delivers significant efficiencies and cost savings.

Thunderhead NOW also enhances customer engagement, improving customer

satisfaction, loyalty and revenue outcomes.

Due to its unique combination of business user control, open

standards-based architecture and broad enterprise capabilities,

Thunderhead has quickly established itself as a clear market leader and

is one of the fastest-growing software companies in the world. The

company counts many of the world’s leading private and public sector

organizations as customers, including RBS Insurance, HBOS, Allianz,

Prudential, and the Australian Department of Immigration and

Citizenship. Thunderhead services its global customer base from offices

located in North America, Europe and Asia Pacific.

For further information please visit http://ift.tt/15SXsJV.

¹ Unitrin uses the registered trademark “Kemper” under

license, for personal lines insurance only, from Lumbermens Mutual

Casualty Company, which is not affiliated with Unitrin.

The post Thunderhead Wins Contract With Unitrin’s Property and Casualty Companies | Business Wire appeared first on 2014 Stingray.

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